Computer Support, The To-Your-Door Helpdesk



Alistair Mann - update Updates have been moved to here . 15 July 2021 Thank you to everyone I saw recently. I still find some people are having to cancel due to covid, and can only wish them the best and that I hope to catch up with them in future! In theory the lockdown restrictions lift on Monday. For the moment I'll continue to help remotely where I can. I'm looking to return to London once more in September, likely for another couple of weeks. Talking of which I've made the decision to increase my rates from £70ph and £50 for thirty minutes to £75ph and £55 respectively for bookings made from Monday 2 August. Hopefully this inflation is as 'transient' as they promise - I hadn't changed my rates in the last four years. My best to you all -- Alistair 8 June 2021 I'm returning to work in London from Saturday 19th June to Thursday 1st of July, with slots into the evenings and at the weekends - would you like a visit? If so give me a call on 07899 846 648! Seeing me this time will also be cheaper than when I next visit in September: I've charged £70ph - or £50 if I can get you sorted more quickly - for the last four years and I'll be putting those rates up in early August. More details here. Even if you don't need to see me, I am still working and help as I can either on the phone or by remoting in to your computers. Whether we see each other or not though, I hope you enjoy a peaceful summer! -- Alistair 19 April 2021 Once again thank you to everyone I saw - and those who couldn't yet see me because of covid - on my recent visit to London. I'm back in Suffolk now and should be back in London towards the end of June 2021. Until then I will be answering calls & emails, and doing remote work where I can! 2 April 2021 I'm in London again for the next couple of weeks, and probably again in early July. If you'd like to be seen telephone me soon and I'll make sure I can fit you in! -- Alistair 19 January 2021 I'll next be in London around Easter 2021. Thanks to everyone I saw while I was in London in early January. About 15% of appointments had to be postponed because of covid restrictions affecting those clients: I wish them the best and hope to see them in a few months' time! Exact dates of return will likely be decided early March. -- Alistair 10 December 2020 I'll now be returning to London from the 2nd to the 15th of January 2021. I'll be working the weekends and evenings so if you'd like a visit during that time, please give me a call. If you prefer particular days or times please call sooner rather than later as in September slots vanished quite quickly. Demand in London is still way down - a goodly few people have left the city to bunker down with relatives far away - so after 15th January I plan to return to Suffolk to do likewise until at least Easter. Once there I'll help the two or three who call me each week, remotely, as best I can. Whether I see you or not, I wish you and yours a peaceful Christmas and a happier New Year! -- Alistair 18 September 2020 Thank you to everyone I was able to meet during my brief time back in London. I've now given my accommodation to my son so he can finish his degree. I'll make a decision at the end of this November as to returning either in Mid-December or very early January 2021. Should lockdown stop his studies on-site, I'll come back earlier. Stay tuned here for updates! 13 July 2020 I will be returning to London for three weeks starting 17 Aug 2020. First visits will go to clients who were expecting me to visit before lockdown - I'll be emailing and telephoning them shortly. Whether I stay in London afterwards depends on my son's University schedule - which has yet to be agreed! I'm looking forward to being back, if only for that short while. My best to all - Alistair 13 May 2020 Alas my mother-in-law passed away in her sleep yesterday. As my wife is immunocompromised we'll remain away from London likely until at least July. Best wishes to you all - A 6 April 2020 Thank you to my wellwishers! My sabbatical has now started so I'm no longer taking calls except for those small number with whom I've made other arrangements. My best to you all! 21 March 2020 With the coronavirus outbreak, I've decided to stop visits effectively immediately. I will continue to help however I can until April 4th. Any work already underway will be completed as best can. Any appointments over the next two weeks are postponed until I can return to London - I will contact those affected then. These are crazy times, and I wish you and yours all the very best in prevailing over them! 16 February 2020 I've long offered cheaper appointments booked in advance. I have few of those slots left before I stop - get in touch soon if that's what you're after! 3 February 2020 Alas No, I'll not be able to do this work remotely! No change to plans yet. 2 February 2020 Dear All, I will shortly be leaving London in order to assist my wife in the care of her mother: my last appointments will be on Saturday April 4th 2020. I've long offered cheaper 'booked in advance' rates: if you'd like such an appointment before I leave, please contact me by Sunday February 23rd 2020. Alas I am not able to give you someone else's number - everyone who's good is either swallowed up by the tech companies around Old Street, or lives too far away to regularly travel in: I'm afraid you'll have to ask around your neighbours for someone else. If you have an account at nextdoor.co.uk, you might have luck asking there too. After my Mother-in-Law's passing we'll return to London and I'll continue working, but of course I can't guarantee when that might be. If that happens before Easter, then this Sabbatical will be postponed indefinitely. If circumstances change, I'll put an update on this page. It has been my pleasure to provide computer support to North London for more than 25 years, and wish you all the very best for the future. Thank you for your business! - Alistair Mann (07899 846 648)

Alistair Mann - update